project overview
Casper, a pioneer in the direct-to-consumer mattress industry, faced challenges in boosting their online engagement and increasing conversion rates, especially across certain North American regions. They needed a marketing strategy that would maximize their digital presence, improve the customer journey, and help them increase average cart sizes. We tailored a strategy focused on targeted digital advertising, creative optimization, and upselling techniques to drive tangible results.
challenges
Low Conversion Rates:
Casper needed to improve conversion rates and grow their online presence, especially in certain North American regions.
Increasing Cart Size:
Encouraging customers to spend more per transaction.
Competitive Market:
Navigating the competitive online mattress industry and increasing consumer engagement.
Solutions
Targeted Digital Advertising:
We identified high-value customer segments, tailoring ads across digital platforms like Facebook, Instagram, and Google.
Optimized Creatives:
Tested and iterated on ad creatives to find what resonated most with potential customers.
Upselling Strategies:
We focused on increasing cart size through well-timed cross-selling and upselling efforts.
results
01 Growth in Engagement & CTRs: Casper’s digital ad campaigns performed significantly better, with improved engagement metrics.
02 Revenue Growth: Our strategies contributed to a substantial increase in revenue, far exceeding the projected sales targets.
03 Increase in Average Cart Size: By optimizing upsell opportunities, Casper saw a measurable boost in cart value per customer.
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